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If you find a product purchased from us to be faulty or defective, please refer to the following return guidelines:
- For Computer hardware & machines please refer to the manufacturers warranty.
- Toners & ink can be returned subject to satisfactory evidence of a product fault. If over one-third of the ink has been used then returns are not possible. Toners & inks must be returned with full package.
- We will be happy to replace or refund the value of any other items proven to be faulty or defective
Please ensure that any returned product is complete with all parts and accessories and in its original packaging. Please also include the original delivery note or invoice. Product must be in original condition. Any damages to items by abuses or alteration shall not be replaced.
Returns are only possible within 7 days of purchase date and must be prior to the items' expiry date. Please contact our sales hotline: 2780 9231 for detail procedures.
All refunds on COD payments will be made by cheque. For credit card payments refunds will be made via the credit card centre. All refunds will be credited or mailed within 7 working days of the return.
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We Accept
"Purchase Card" |
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Presentation Products
Whiteboard, Blackboard, Corkboard, Filp Chart.
All size, tailor made is welcome. |
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Computer Products
Printer Ink, Toner, Keyboard, Document Holder, Screen Protector. |
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Office Equipments
Laminator, Binder, Paper Shredder, Time Recorder. |
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Accounting Equipments
Accounting Voucher, Cheque Writer, Calculator. |
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